External reviews
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Mike Mechling is AWESOME!!!
What do you like best about the product?
I really enjoyed the overall user interface of Drata and how easy it was to navigate around the site, complete tasks, and get updates on our status. I also like the team, Mike Mechling specifically. He really hand-held us through the process of resolving tasks and explaining the ins and outs to get certified.
What do you dislike about the product?
Sometimes it was a tad difficult to update issues that had been resolved, but after talking with Mike, it was resolved quickly with no further issues. Overall experience is great.
What problems is the product solving and how is that benefiting you?
It solved the initial stages of us getting SOC 2 Type II compliant. It set us up for success to ensure we had the correct protocols in place to not only pass, but to stay compliant throughout the auditing phase. It kept us accountable and in line with our policies and procedures
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Unparalleled Expertise and Exceptional Service
What do you like best about the product?
In-depth Expertise, Prompt and Efficient Communication, and Simplified Complexity! A 5-star review doesn't adequately express our appreciation for the exceptional support from Nia and the Drata team. They've transformed compliance management for us, and we look forward to continuing our successful partnership.
What do you dislike about the product?
I have had no complaints or issues with Drata throughout this process. The interface and setup have made this process extremely easy.
What problems is the product solving and how is that benefiting you?
They helped us understand and implement the requirements of HIPAA and SOC 2, simplifying a complex and potentially overwhelming process. This allowed us to focus on our core business operations without worrying about compliance issues.
Platform that bring clarity in the chaos of ISO27001 compliance.
What do you like best about the product?
I really enjoy the powerful platform that brings upfront any place where there is a shortcoming. Additionally, I really enjoyed working with Gabriella Roebuck, and her professional approach, she was constantly on top of every conversation, sharing her experience with other customers to make our transition much easier.
What do you dislike about the product?
This is a fairly new platform and new features are being added frequently, it is not easy to know all the details and the learning curve is quite steep but that would be more feature of the ISO27001
What problems is the product solving and how is that benefiting you?
Bringing a company to be fully compliant with ISO27001 is not an easy step. There are many changes that need to be introduced. From policies to unified IT setup to name a few. Drata allows us to keep an eye on the status and clearly know where we should make changes first. What you will see is that becoming compliant is not just a job done but a constant process, today all computers are 100% compliant tomorrow you can get a few that fall short. With Drata it is easy to get to those machines and fix any issues.
The ideal platform for compliance automation
What do you like best about the product?
We've been using Drata for over a year, and I has revolutionized our compliance process. Automating the collection of evidence and monitoring of security controls has had a huge impact on making our SOC 2 journey smooth, predictable and exception-free. Drata has proven to be the ideal platform for automating and streamlining our compliance efforts.
From the initial implementation to beyond, Drata has provided us with step-by-step guidance and pre-built templates, making it easy to navigate through the complex compliance requirements. We were able to save significant time and resources in managing our compliance programs.
Drata seamlessly integrates with our existing identity management, version control and issue tracking systems and infrastructure and automatically monitors and collects compliance data. The continuous monitoring feature ensures that we are always up to date with our compliance status, providing real-time insights and alerts.
The customer support provided by the Drata team is exceptional. They are responsive, knowledgeable, and readily available to address any questions or concerns that arise during the compliance process.
I highly recommend Drata to anyone looking to pursue a SOC 2 report. Its user-friendly interface, powerful automation features, and comprehensive reporting capabilities have transformed our compliance efforts.
From the initial implementation to beyond, Drata has provided us with step-by-step guidance and pre-built templates, making it easy to navigate through the complex compliance requirements. We were able to save significant time and resources in managing our compliance programs.
Drata seamlessly integrates with our existing identity management, version control and issue tracking systems and infrastructure and automatically monitors and collects compliance data. The continuous monitoring feature ensures that we are always up to date with our compliance status, providing real-time insights and alerts.
The customer support provided by the Drata team is exceptional. They are responsive, knowledgeable, and readily available to address any questions or concerns that arise during the compliance process.
I highly recommend Drata to anyone looking to pursue a SOC 2 report. Its user-friendly interface, powerful automation features, and comprehensive reporting capabilities have transformed our compliance efforts.
What do you dislike about the product?
There's nothing I dislike about Drata. In the beginning, the integration points offered in Drata didn't include all the systems we were using, but they're continually adding more functionality and meet all our needs now.
What problems is the product solving and how is that benefiting you?
Drata automates the monitoring and collection of compliance controls across our organization.
Excellent Customer Service
What do you like best about the product?
Easy of connecting Policies and Documents to the need controls. Made for an easy way to follow progress while completing SOC
What do you dislike about the product?
I think it should be easier to understand DNF's in order to get items to pass. Looking those up can be time consuming
What problems is the product solving and how is that benefiting you?
Everything involving SOC-2, i dont think we could have gotten through this process with out it
Drata listens and actually incorporates our feedback!
What do you like best about the product?
The customer AND product development support towards our Drata implementation has been excellent. We have regular check-ins with Peyton (our rep), who ensures we're well taken care of!
We particularly appreciate just how much the product development team consults with us as they work to introduce more functionality into Drata. As Drata evolves, I see that genuine thought has been applied to address the feedback on our experiences.
We particularly appreciate just how much the product development team consults with us as they work to introduce more functionality into Drata. As Drata evolves, I see that genuine thought has been applied to address the feedback on our experiences.
What do you dislike about the product?
As we implement Drata more and more into daily use, we notice certain missing functionalities that we'd expect. However, as noted, the customer and product support has been incredibly responsive in incorporating our feedback.
What problems is the product solving and how is that benefiting you?
Drata is helping us to streamline the various compliance and testing tasks out there. We hope this will also make interactions with external parties (customers, auditors) more seamless and pain-free.
Drata is the only one for compliance
What do you like best about the product?
The entire product, front to back and the support center is top notch. Clearly a lot of thought has gone into the design of the service. The fact that the support personal give immediate answers, (and the right answer!), forces me to give Drata five stars.
What do you dislike about the product?
Literally nothing I dislike about Drata.
What problems is the product solving and how is that benefiting you?
Drata is helping our company become HIPAA and SOC Type II compliant.
Clearly and positively explained to our satisfaction
What do you like best about the product?
*It streamlines the ISO 27001 implementation project and provides a roadmap to follow.
*Most features are automated and can help alert us if any unconformities may happen as we mitigate risks.
*Policy template is useful
*Highly sophisticated
*We can keep track of many other moving parts using the platforms, such as Vendor management and the training platforms that can be integrated easily into other platforms outside drata.
* The success manager Tayler Gase also made joining Drata and the integration effortless.
*More upcoming features/functionality coming as they progress using customer feedback
*Most features are automated and can help alert us if any unconformities may happen as we mitigate risks.
*Policy template is useful
*Highly sophisticated
*We can keep track of many other moving parts using the platforms, such as Vendor management and the training platforms that can be integrated easily into other platforms outside drata.
* The success manager Tayler Gase also made joining Drata and the integration effortless.
*More upcoming features/functionality coming as they progress using customer feedback
What do you dislike about the product?
*The allocation of tasks to different business heads or risk owners is not fully functional, hope this will change soon.
What problems is the product solving and how is that benefiting you?
It's streamlining the ISO 27001 implementation, thereby making a better security posture for our organisation
Couldn't do it without Drata
What do you like best about the product?
Drata created what I had cobbled together with multiple tech platforms. Its really easy to get set up and monitor.
What do you dislike about the product?
Trust center isn't included in the compliance subscription. Certain controls aren't monitored actively yet.
What problems is the product solving and how is that benefiting you?
Getting ready for SOC2 audit and ongoing monitoring of security compliance controls.
Drata is simply the best compliance toolset available...
What do you like best about the product?
Drata is invaluable for our ongoing SOC2 Type II compliance...
-- The first significant benefit is that Drata has MANY different integrations (HR, Software Repo, MDM, etc.) that work EXTREMELY well - automating integrated controls compliance reviews. This feature is especially helpful to me in staying on top of controls related to our HR data, Training systems, MDM compliance, access to software repos, etc.
(If you are comparing Drata to other leading compliance toolsets - first compare the number of integrations Drata has vs. its nearest competitor. You will probably be surprised.)
-- The Drata controls compliance dashboard helps me stay on top of the control-set issues found daily. I see a control problem the day it happens and can begin troubleshooting toward resolution. On a larger scale -- the automation/streamlined workflows ensure that we are hitting compliance milestones timely. My boss loves this context for monthly status reports on how we are tracking toward the annual audit review.
-- I love the Drata audit hub, which allows our external auditor to hit our compliance instance directly and review evidence without making multiple requests for information. Over the last 20 years, I've done countless compliance audits & Drata pays for itself just in the efficiency found here.
- Drata's 'workspace' capability allows us to submit several different product offerings for our SOC2 review.
-- TrustCenter is an impressive sales toolset. Trustcenter allows our customers to accept our NDA (non-disclosure agreement) and download our SOC2 report, automating a slow and cumbersome process before we had Drata. The impression this leaves on our customers is priceless.
-- Finally - my experience with the Drata customer service team is that they go "above and beyond" to resolve issues promptly. Drata's support team is fantastic!
-- The first significant benefit is that Drata has MANY different integrations (HR, Software Repo, MDM, etc.) that work EXTREMELY well - automating integrated controls compliance reviews. This feature is especially helpful to me in staying on top of controls related to our HR data, Training systems, MDM compliance, access to software repos, etc.
(If you are comparing Drata to other leading compliance toolsets - first compare the number of integrations Drata has vs. its nearest competitor. You will probably be surprised.)
-- The Drata controls compliance dashboard helps me stay on top of the control-set issues found daily. I see a control problem the day it happens and can begin troubleshooting toward resolution. On a larger scale -- the automation/streamlined workflows ensure that we are hitting compliance milestones timely. My boss loves this context for monthly status reports on how we are tracking toward the annual audit review.
-- I love the Drata audit hub, which allows our external auditor to hit our compliance instance directly and review evidence without making multiple requests for information. Over the last 20 years, I've done countless compliance audits & Drata pays for itself just in the efficiency found here.
- Drata's 'workspace' capability allows us to submit several different product offerings for our SOC2 review.
-- TrustCenter is an impressive sales toolset. Trustcenter allows our customers to accept our NDA (non-disclosure agreement) and download our SOC2 report, automating a slow and cumbersome process before we had Drata. The impression this leaves on our customers is priceless.
-- Finally - my experience with the Drata customer service team is that they go "above and beyond" to resolve issues promptly. Drata's support team is fantastic!
What do you dislike about the product?
I don't have anything outstanding to note at this point. In Drata's 'Risk' category - I'm currently reviewing the global risk assessment, third-party vendor risk, and asset modules to ensure we are fully prepared for our upcoming audit.
What problems is the product solving and how is that benefiting you?
Security and Compliance automation. SOC2 Type II audit efficiencies. Readiness for ISO 27001 (ISMS - InfoSec) and ISO 27701 (PMS - Privacy) compliance. GDPR compliance.
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